Frequently Asked Questions About Applying Online


My Account

I do not remember my username. How do I retrieve it?

Click the Forgot your username? link on the Login page. Enter your email address in the appropriate field and click the Validate button. The system will display your username. Click the Cancel button to return to the Login page.

I forgot my password. How do I access my account?

Click the Forgot your password? link on the Login page. Enter your user name and email address. You will receive an email with a temporary password. Use the temporary password to login to your account. Once you are logged in you will be asked to create a new password.

My account is locked. How do I unlock it?

After 5 minutes, the system will automatically reset and unlock your account.

How do I change my contact information?

  1. Log in to your account.
  2. Click your user name in the top right then click Account.
  3. Once on the My Account page click the Edit link next to the Personal Information section.
  4. Update your contact information then click the Save button.

How do I submit an updated resume?

Note: You can only update a resume on an open position. Once the position is no longer accepting applications, you cannot update your application.

  1. Log in to your account.
  2. Click your user name in the top right, then click Account.
  3. Once you are on the Review and Submit page, click the My Jobs tab and then My Submissions.
  4. Click the View/Edit Submission link, under the submission you would like to update.
  5. On the Review and Submit page, click the Edit link next to the Attachments section.
  6. Click the Delete link next to the appropriate file.
  7. When prompted to delete the attachment, select Yes.
  8. Click the Browse button.
  9. Locate the file on your computer and click the Attach button.
  10. Click the Save and Continue button.
  11. On the Review and Submit page, click the Submit button.

Can I receive email notifications letting me know a job has been posted that fits my profile?

Yes you can. Here are the steps to setup this feature.

  1. Log in to your account.
  2. Click your user name in the top right then click Account.
  3. Once on the My Account page click the Edit link next to the Correspondence section.
  4. Check the box next to Send me an email notification whenever a new position matching my profile is posted.
  5. Click the Save button.

Applying to a Position

Do I need to create a profile before I apply for a job?

No. When you apply for a job your profile is created automatically from the information you enter on the job submission form.

I am having trouble uploading attachments. What should I do?

Please note that this software was designed for highest compatibility with Windows XP and Internet Explorer 6.0 or 7.0 or with Firefox 1.0 or 1.5; Windows Vista and Internet Explorer 7.0 or 8.0; Mac OS 10.7 and Safari 5.1.x. You may experience difficulty uploading your resume or other credentials when accessing this site using other operating systems or browsers, which may not be compatible.

You can attach a maximum of three files, one at a time. However, you cannot attach a file that exceeds the allocated limit of 830 kilobytes. Information typed in the cover letter text field cannot exceed 4000 characters.

The following file formats are accepted: .doc, .pdf, .xls, .txt, .rtf, .html, .htm

How do I know you received my resume?

You will receive an automated email when you have successfully completed the process.

How do I check my status in the process?

Click on My Jobs next to Job Search. Then go to the My Submissions tab. Your status will display under each submission on the submission status line.

How do I withdraw my application?

Click on My Jobs next to Job Search. Then go to the My Submissions tab. Locate the job in your list of submissions then click the Withdraw link.

I attached the wrong resume when applying for a job. How can I fix this?

Note: You can only update a resume on an open position. Once the position is no longer accepting applications, you cannot update your application.

In order to upload a new file you will need to delete the existing resume.

  1. Click on My Jobs then go to the My Submissions tab.
  2. Click the View/Edit Submission link, and click the Edit link in the Attachments section.
  3. Click the Delete button next to the appropriate file.
  4. To attach the new file, click the Browse button, locate the file on your computer, and click the Attach button.
  5. Make sure to click Save and Continue and the Submit button.

How do I know if the position is still open?

Click on My Jobs next to Job Search. Then go to the My Submissions tab. Here you can view the job posting and job status information. Additionally, if it is open, it will still be posted on Gore.com.

I saw a job that I think is perfect for someone I know. How do I tell them about it?

Once you are in the job posting, click Apply. Click on the Share feature above the job description, choosing from platforms such as Facebook, Twitter, LinkedIn, Google+ and various email servers.

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